FAQs

How can I pay for my purchases?
You can use your credit card, debit card, PayPal or bank transfer.

When will I receive my products?
When we receive payment, we'll ship your order to you within 48 hours. Please allow a further 3 to 5 days after that for it to arrive. If you have any concerns about your order's arrival, head to our Contact us page to let us know. We'll get back to you and sort it out for you.

Do you ship to where I live?
We're based in Australia and ship nationwide. We're also happy to ship internationally if you're happy to pay the postage amount nominated at checkout, along with any customs fees that may apply when the item arrives in your country.

Do you offer product returns/refunds?
In line with Australian law, we offer product returns/refunds in the unlikely event the item/s you receive are faulty, not fit for purpose or significantly different to our description. The return postage cost is at your expense.

Will my privacy be protected?
Yes. Take a look at our Privacy Policy